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LOREDANABIANCA2495ZE
a fost răspuns

Write a conversation on the phone between a dissatisfied customer who bought a laptop which doesn”t work and a shop assistant! (10-15 lines)

Răspuns :

BOBYTZACRINA16OW9MVTZE

Răspuns:

-Hi sir! I wanna specify one thing..

-Yes! Sure miss. What Is It?

-I bought a laptop and am not satisfied about this.

-What Is the problem ?

-It Doesn't opened and I wanted black and it's white...

-Sure miss. It will Be a misunderstandin.

-Yeah, sure. It is want it is...

-Something else, miss?

-No!

-I will send a computer scientist to verify it!

-okay Thanks.

-Good bye.

-Bye.

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NEASMITHZE
Shop assistant - Hello, this is Linda from Apple, how can I help you with ?
Customer - Hello miss, I've been having issues with my laptop recently.
Shop assistant- Could you give me more details, sir ?
Customer - It just isn't working. Whenever I turn it on, it just freezes.
Shop assistant- When did you buy it ? And what model is it ?
Customer - I bought it a week ago from the Apple Store. It's a Macbook Air.
Shop assistant- Did any liquid get inside it ?
Customer - No, no liquids got inside it.
Shop assistant - Did it get hit somehow ?
Customer - No, I barely even touched it. It was like this since the first day.
Shop assistant - If none of these two things happened, then a return for a new one is assured.
Customer- I will. But can't I get my money back ?
Shop assistant- No, money refunds aren't available. We can only give you a new one, or you could buy something else from our store that has the same price.
Customer - Alright then. I'll just get a new one. Thank you for informing me. Have a nice evening.
Shop assistant - You're welcome, have a nice day.
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